About BCD Travel New Zealand

BCD Travel New Zealand is locally owned but globally connected to BCD Travel! We have a history of performance and a great passion for our business.

We manage the needs of a diverse range of clients from sporting heroes to film stars as well as some of the largest and most recognisable global brands.

In a crowded market of travel companies, BCD Travel New Zealand is unique. Our diversity and the loyalty of our staff have allowed us to build strong commercial relationships with corporate clients, premier sporting organisations, key airlines, hoteliers and car companies. Trust, integrity and performance are the hallmarks of these relationships.

The difference between a good experience and a great experience can be the creative spark. Our team here strive to be original and resourceful when developing solutions to meet your travel needs. Above all, we aim to make doing business with us enjoyable!

People, culture and values

We pride ourselves in our people-focused culture. We foster a positive, motivating work environment with a passionate and hands-on leadership team. We believe that for our employees to succeed in their role, a sense of personal ownership in their work is essential. To achieve this, we ensure that our employees have all the necessary information, training, time and resources needed to get the job done – so that they can focus on producing their best work. We encourage a work environment where employees feel valued, empowered and part of our company.

Our local executive team brings a wealth of business experience from within the travel sector and just as importantly, from the broader commercial sector.

Customer feedback

Here’s a snapshot of what our customers think of BCD Travel New Zealand, extracted from our Q4 2013 Annual Survey Results.

“I am extremely pleased with the level of service I receive from my BCD consultant, Marina. She responds to travel requests in a timely and efficient manner and always advises alternative travel options if the original request is costly. She understands my travel requirements well and the service she provides is superb. 
Marina is an asset to BCD Travel and her attention to details is second to none. I have never been let down with any travel booking and when the flight or accommodation requested is unavailable, Marina will always suggest alternatives. Keep up the fantastic work – you make my very busy schedule a whole lot easier. Thank you.”
Mondelez New Zealand traveller

“It is an absolute pleasure working with BCD Travel. I don’t know how I would do my job without the efficient service I receive from Ulpa, and when Ulpa is not there, the same high standard service applies from other team members. It’s great that Ulpa knows our business inside-out. It means I can do my job having complete faith that the travel side of the business is taken care of. 
I’d also like to say thanks to Becky who is also a pleasure to work with. In the past we worked on the itinerary format – she has taken our feedback into consideration and found a solution. I can’t express enough the great relationship that AbbVie and BCD have – thank you!”
AbbVie New Zealand travel arranger

“The online tool is easy and intuitive, and the follow up from personnel is timely and accurate. In my experience, BCD’s service is far superior to other previously used service providers. I am also very confident in an emergency we would be able to locate all our employees accurately, thanks to BCD. Keep up the great work!”
Pfizer New Zealand (abridged)

“In situations where our dedicated consultant is out of the office, we are informed of whom the backup is. The alternative consultant has been able to access the file quickly and amend/update as required.”
Invista travel arranger

Local executive team

Name	Role
Peter Barlow	Managing Director
Ross Jamieson	Director
Dennis McEnaney	Director
Becky Va’a	Client Relationship Manager
Jessica Steciurenko	Business Product Manager