First, Olivia Ruggles-Brise, VP of Sustainability, discusses how sustainability is embedded into BCD’s DNA. In the 20-minute episode, she explains how sustainability is more than just carbon, emissions and reducing plastics. Ruggles-Brise dives into the work we’re doing to identify and mitigate risks related to managed travel programs and Environmental, Social and Governance (ESG) concerns. She also connects sustainability to wellness, savings, community engagement, and other areas where we all can drive change for our industry.
In a HOT TAKE mini episode, Erin Singleton, Senior Director, Marketing and Communications, Advito, discusses the consultancy’s sustainable collaboration practice, a set of focused services that help companies address the environmental impact of business travel and meet their company-wide goals through data insights; customized strategies based on that business intelligence; and traveler engagement. She also pointed to how Advito developed and is using the industry’s first environmental quality of service index (eQSI), a fair market share calculation that allows travel managers to factor an airline’s fleet efficiency into sourcing engagements.
Connections with BCD Travel
The Connections with BCD Travel podcast is produced for travel buyers to help take control and drive change within the travel program. Cohosted by BCD’s Chad Lemon, digital strategist, and Miriam Moscovici, vice president, Partnerships and Intelligence, the episodes connect clients, future clients, peers and colleagues with our SMEs in an anytime, anywhere format.
Meet the hosts
Chad is a digital strategist and product marketer for BCD. He’s built a career in communications, marketing and sales management by balancing tactical abilities with creativity and big-picture thinking. Ask him about the best way to order espresso.
Miriam leads the team devoted to using research and the power of partnership to deliver product and service improvements for managed travel programs. Her provocative communication style keeps her in high demand as an industry speaker and panelist. She once shared an elevator with an Oscar-winning actress.