About BCD Travel Australia
Experience
BCD Travel in Australia has a wealth of experience to draw upon within this key Asia-Pacific market. Our unified BCD Travel global network, leveraged by one of the most experienced travel teams in Australia, provides each client with an accurate view of where and how their resources are being spent. With integrated global technology and financial management systems, we are able to meet each client’s particular needs with expert understanding.
Our business operates three Express Service Centres. Each Express Service Centre provides a unique personality which is friendly, professional and focused. Our staff are capable guides who personally navigate their clients through the complex landscape of travel products, services and suppliers.
By uniting the strengths, knowledge, expertise, best in class service and proven record of delivery of both, BCD Travel is in a tremendous position – combining elements of the very best proven practices from each, to deliver a market offering that truly excels. A local focus with global opportunity – that’s what you’ve been looking for…
Our diverse base of clients across the corporate, banking, government, legal, media and entertainment and energy, resources and marine industries have honed our ability to provide the specialist degree of understanding and service necessary to fulfill the unique requirements of corporations across multiple sectors.
Online continued investment in technology solutions to streamline service provision allows us to offer a balanced approach combining traditional corporate travel services with cutting-edge tools to meet our client requirements. We continue to assist a growing number of clients in the successful implementation of online booking solutions, along with researching, monitoring and evaluating the latest tools and options available to the industry on an ongoing basis.
Cultural awareness
As a global organisation, we pride ourselves on being knowledgeable and sensitive to cultural differences. Our wide-ranging client base and global footprint also provide a unique insight into different working practices, helping to shape our flexible approach to achieving multinational corporate goals based on mutual understanding and best practice.
Accountability
Mutually agreed service levels, along with regular reporting and reviews ensure we are accountable for the service we deliver. Our flat management structure means that clients have access to senior management when needed and that our staff are able to deal quickly, efficiently and effectively with any situation.
Value
We understand that each of our clients have individual needs and develop cost-effective, efficient and tailored solutions to meet their unique requirements. Our specialist Supplier Relations department, global purchasing leverage, exceptional industry relationships and a comprehensive account management programme ensure that we are able to offer the best fares, rates and service to each of our clients.