Mid-market travel management

As the Mid-market Specialist Division for BCD Travel, we understand that when you focus on people – and getting them where they want to go – everything else becomes really simple. We combine the personalized touch of a regional agency with the knowledge, technologies, and resources of BCD Travel. We deliver world class air, hotel, and car rental volume discounts to all clients–regardless of spend–along with single point-of-contact support across 170+ countries.

Our clients trust us for unwavering support to optimize savings, lower program costs, enhance compliance, boost traveler productivity, and, above all, ensure the well-being of their traveling employees.

Gain access to BCD’s innovative technologies:

• TripSource® — A traveler mobile app which puts all the details of the trip at the travelers’ fingertips, while helping you manage your travel program more effectively. Included in TripSource is BCD Stay – a hotel resource that allows travelers to access more than a million properties, while at the same time, allowing you to prioritize options and feature preferred providers.
• DecisionSource® – A business reporting analytics and traveler security platform. With DecisionSource, your information is as close to real time as possible providing faster decision-making on your part. Making sure employees are safe when a crisis occurs is among the top priorities of every company with business travelers today.  Traveler Care, powered by DecisionSource®, will help you prepare for and manage risks before and during trips.
• Marketplace by BCD Travel– The evolving network of
  leading, pre-screened travel technology providers. Marketplace provides you a
  faster, more effective way to customize your travel program based upon your
  company’s unique needs.

Our Difference

We cater to the unique demands and budgets of small and midsized companies (SME) with the following:

• Regional, national, and global support
• Experienced and committed agent teams
• Dedicated, pro-active program management
• Custom-tailored meetings, events,
  and incentive solutions
• Dedicated online support specialists
• Dedicated reporting specialists
• Best-in-class traveler tracking and duty of care
• Simple, competitive agency pricing customized for mid-market companies just like yours

SAP Concur Travel

We are one of only a handful of US TMC’s with the coveted SAP Concur TMC Elite status, SAP Concur’s highest partner level. Our best-in-class online support means you and your travelers will enjoy a better, traveler-centric experience, faster employee buy-in, higher online adoption, and long-term program compliance.

Needs assessment

Do any of these challenges apply to you? One of the first things we will do is a thorough needs assessment to help you design an ideal travel program to suit your company’s needs.

• I am not able to track and communicate with my travelers in case of an emergency.
• I have little or no visibility into our travel spend and cannot track spend by departments or cost centers.
• My travelers are consistently complaining about service and support.
• I am not sure if my travelers are getting the best discounts with airlines, rail, hotels, car rentals, and ride share.
• My travelers are not supporting our policy or our preferred vendors.
• I would like to introduce a new online booking tool – or improve our current online adoption.
• I have no visibility into our unused tickets.
• I do not have a full-time Travel Manager to negotiate supplier contracts and manage our program.

The bottom line? We help each of our mid-market clients cut costs, provide visibility, drive revenue, and make travel easier for both travelers, traveler admins and your management team.