Traveler wellbeing is a Top 3 priority for corporate travel managers, behind savings and duty of care, but their programs don’t reflect it. That’s the takeaway from a survey of travel and human resources managers conducted by BCD Travel’s Research & Innovation team.
Survey insights
- 72% of survey respondents believe traveler wellness is important for talent attraction and retention.
- 55% say their companies have an employee wellness program, but only 11% report a wellness program for travelers.
- Nearly half of the respondents said they are responsible for traveler wellness. About a quarter said no one in their companies was in charge of helping employees stay healthy on the road.
How to take action
Travel and HR managers can start small with integrating traveler wellness into their programs. Here are a few first steps:
- Tailor TripSource® messages to advise travelers of convenient health and wellness options: hotel gyms, nearby parks with jogging paths, juice bars, walking tours and more.
- Add health-oriented hotels to your supplier mix and promote their offerings with travelers.
- Ask travelers for feedback. Does your program help them stay healthy on the road? What new wellness options would they like to see?
Survey results are based on a November 2018 online survey of 53 travel managers worldwide. The respondents are travel managers from across the globe with responsibilities in multiple regions. Sixty percent of respondents work for companies with more than 10,000 employees; 55% manage an annual travel spend of US$25 million or more.
