In a recent interview on CNN’s Business Traveller, BCD Travel Chief Executive Officer and President John Snyder discussed the changing role and decision-making power of on-the-road employees. He explained how strategic traveler engagement helps companies curb employees’ tendencies to “go rogue” on trip bookings and travel expenses. Snyder also fielded experience-based questions from host Richard Quest who, as a CNN employee, books work-related travel through BCD.
