Artificial intelligence (AI) is not a new technology to BCD. It’s been used in the back end of many products. However, like any technology that is constantly evolving, BCD is taking a critical look at how to safety integrate AI into more services to improve processes for agents, clients and their travelers.
BCD TV host Chad Lemon dives into the details with senior vice president of Product Planning & Development, Yannis Karmis to hear more about how BCD is leveraging AI in travel programs.